Verizon in Merrick Complaint

Verizon in Merrick Complaint

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Awful - iPhone


Recently I lost my Iphone 5 and went to Verizon on Sunrise Highway to try and get it replaced. Rather than tell me about my full coverage insurance that I had, the salesman, M. Glynn, proceeded to sell me an Iphone SE for $400. I asked him if this was my only option and he said yes. He then proceeded to sell me a Gizmo for my 6 yr old daughter. He told me that the "manager" reduced the price from $10/month to $ 5/month just for me. I naively bought the products. I later went home and did my homework and discovered: I had full coverage insurance and only needed to pay $90 through the insurance company, the Gizmo actually costed $5/month and not $10 like he lied, and he NEVER informed me of the online gift card promotion that I should have received for purchasing the gizmo. I wonder if he had intentions of using the gift card for himself. Be aware of the Verizon store on Sunrise Highway and its employees!!!!


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